An Introspective Look at Our Implicit Bias and Cultural Competency in Health Care

  Price  $4.00

  Credits  1


As pharmacists and pharmacy technicians, implicit bias can influence our route traveled for implementing patient care. The impact of bias can occur by failures to communicate with the patients we serve and contribute to barriers to healthcare access, delivery, and services. This module will introduce and define the concepts of implicit bias and cultural competency related to health care. This program will summarize studies that provide pharmacists and pharmacy technicians with strategies to address implicit bias to reduce healthcare disparities and increase awareness of cultural considerations.


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Course Information

Target Audience

Knowledge Level

General Overview

This activity will apply to a broad range of learning needs/pharmacy settings. It may include common disease state/therapy overivews and/or general pharmacy needs such as medication errors, immunizations, or law topics.

Learning Objectives

Identify appropriate strategies that can be implemented to address pharmacist’s and pharmacy technician’s implicit bias

Recognize cultural considerations for different ethnicities, religions, and gender demographics of colleagues and patients

Define the concepts of implicit bias and cultural competency as these relate to health care

List various stereotypes and how marginalization impacts healthcare outcomes

Course Accreditation

  • Activity Type:
  • CE Broker
  • Universal Activity Number:
    Nurse : 0798-0000-22-164-H04-N
    Pharmacy Technician : 0798-0000-22-164-H04-T
    Pharmacist : 0798-0000-22-164-H04-P
PharmCon is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

PharmCon, Inc. is an approved course provider for continuing education for nurses by the Florida Board of Nursing. PharmCon is also recognized by the California Board of Nursing as a provider of nursing programs.

Credit for this program is issued by passing the final test hosted at with a score of 70% or higher.

Technology Requirements

  • Hardware Requirements
    Standard Windows/Mac System
    iPad or iPhone
    Minimum screen resolution: 1024x768
  • Software Requirements
    Standard Windows/Mac System
    iPad or iPhone
    Minimum screen resolution: 1024x768
  • Network Requirements
    Broadband Internet Connection:
    T1, Hi-speed DSL or Cable
    4G cellular connection
Computer sharing is NOT permitted due to accreditation guidelines on activity monitoring. Credit is earned by one user per device.